We're accepting
new patients
Five of our six providers are taking new patients across all three clinics.
Payment plans
Balances over $200 can be paid over 3 to 6 months, interest-free.
No insurance?
Here's what things cost
Joining the practice takes
about ten minutes
Check your insurance
Search the list, or call us.
Choose provider
Or let us match you. Either is fine.
Complete your forms
Online through the portal, or on paper if you'd prefer.
Come in
Bring your ID, insurance, and medication list
Your first visit
What to bring, and what happens in the room.
Check in, about 5 minutes
A medical assistant takes height, weight, blood pressure, and asks what brings you in.
Your insurance card and photo ID
We scan both at the front desk, so bring the cards themselves.
A list of every medication you take, including doses
First visits are longer than follow-ups. Your provider will go through your history, your current concerns, and what you want from your care.
Any recent test results or records
Bring them, or ask your old practice to send them. We add them to your chart before you arrive.
Register as a new patient
It takes about ten minutes. Your medical history comes later, in the portal or on paper.
We check your coverage
Within one working day, before anything is booked.
We text you the forms
A secure link to the patient portal, or paper forms at the desk.
You pick your first visit
With the provider you chose, or the soonest opening.
Got questions?
We're here to help
Answers to what patients ask the front desk most.
Rachel Cohen
Patient care coordinator
Still stuck? Rachel calls back within one hour, Monday to Friday, 8 am-6 pm.
Same-day sick visits are held every weekday morning: call before 10 am. New patient visits are usually free within one to two weeks.
Use the link in your confirmation text or call the front desk. Please tell us 24 hours ahead so another patient can take the time.
Yes. Pick a provider when you book, or take the first open time and we match you with the next available physician.
Yes. Our family physicians see patients of every age, from newborn checkups to school and sports physicals.
Housecall is not an emergency service. For chest pain, trouble breathing or a serious injury, call 911 or go to the nearest emergency room.
Our team speaks English and Spanish, and a free phone interpreter is available for more than 200 other languages.
We accept most major plans, plus senior and state plans. See Fees and billing for the full list, or call us to check your plan.
Self-pay prices are listed up front: an in-clinic visit is $125, a video visit $95 and a phone visit $65.
Any balance left after insurance is emailed about 30 days after your visit. Pay online, by phone or at the front desk.
Yes. Call the billing team and we can split a balance into monthly payments with no interest.
Ask your pharmacy to send us a refill request, or call the front desk. Most refills are ready within two business days.
Most results are ready within three to five business days. Your provider calls you if anything needs a follow-up.
Yes. Tell us your preferred pharmacy when you book and we send prescriptions there electronically.
All three clinics draw blood and run common tests on site, so most patients do not need a separate lab visit.
Bring a photo ID, your insurance card and a list of the medicines you take. Arrive 10 minutes early to check in.
We text you a secure link. Open it on your phone or computer a few minutes before your visit; no app is needed.
A routine visit takes about 20 minutes with your provider. A new patient visit takes about 40 minutes.
All three clinics are a short walk from public transit. Addresses, hours and directions are on each location page.