The health note
Video visits run from 7 am to 9 pm every day and most take about 15 minutes. They save a trip, but they are not right for everything.
Good on video
- Colds, flu, sinus and sore throats
- Rashes you can show on camera
- Medicine follow-ups and refills
- Test results and next steps
- Mood, sleep and stress check-ins
Better in person
- Injuries that may need an X-ray
- Ear, throat or belly exams
- First visits for children under 2
- Anything that needs a swab or a blood test
Before you join
Find a quiet, private room, charge your phone or laptop and have your photo ID and pharmacy details nearby. We text you a secure link ten minutes before the visit. If your provider decides you need to be seen in person, we book that visit before you hang up.
Never on video
Chest pain, trouble breathing, signs of a stroke or a serious injury need emergency care. Call 911.
General information, not advice for your own health. For that, book a visit. In an emergency, call 911.



